Swatch Group Sales Advisor

Lausanne • Switzerland

Thursday, November 27, 2025

The Swatch Group is a renowned global leader in the watchmaking industry, known for its diverse portfolio of brands ranging from luxury to entry-level. As an employer, the Swatch Group offers a dynamic and innovative work environment, fostering creativity and excellence in craftsmanship. The company is committed to sustainability and innovation, providing employees with opportunities for growth and development within the watchmaking sector.

1. Provide exceptional customer service and assistance to clients in the shop-in-shop environment.
2. Maintain a thorough knowledge of the product range and current promotions.
3. Achieve sales targets and contribute to the overall performance of the store.
4. Ensure the shop floor is well-presented and stocked at all times.
5. Assist in visual merchandising to enhance the customer shopping experience.
6. Handle customer inquiries and resolve issues in a professional manner.

1. Previous experience in retail or sales, preferably within the luxury sector.
2. Proficiency in French and English.
3. Strong interpersonal and communication skills.
4. Ability to work in a fast-paced environment and adapt to changing priorities.

1. Customer service excellence
2. Sales and negotiation
3. Product knowledge
4. Bilingual communication
5. Visual merchandising

A minimum of 2 years of experience in retail sales, ideally in the luxury goods sector.

Employees enjoy competitive benefits, including staff discounts, professional development opportunities, and a supportive work environment.

The Swatch Group fosters a culture of innovation, collaboration, and excellence. Employees are encouraged to express their creativity and contribute to the company's success. The work environment is inclusive and dynamic, reflecting the company's commitment to diversity and sustainability.