Swatch Group Retail Sales Advisor

London • UK

Monday, November 3, 2025

The Swatch Group is a renowned leader in the watchmaking industry, encompassing a diverse portfolio of prestigious brands, including OMEGA. As part of The Swatch Group, OMEGA is synonymous with precision, innovation, and luxury, offering a dynamic work environment that fosters growth and excellence.

1. Engage with customers to provide an exceptional shopping experience.
2. Demonstrate in-depth knowledge of OMEGA products to assist customers in making informed purchasing decisions.
3. Achieve sales targets and contribute to store profitability.
4. Maintain visual merchandising standards to enhance the store's aesthetic appeal.
5. Handle customer inquiries and resolve any issues to ensure customer satisfaction.
6. Participate in inventory management and stock replenishment activities.

1. Previous experience in luxury retail sales is preferred.
2. Strong understanding of the luxury watch market and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Ability to build and maintain customer relationships.
3. Proficiency in sales techniques and strategies.
4. Attention to detail and high level of accuracy in handling transactions.

A minimum of 2 years of experience in a retail sales environment, preferably within the luxury sector.

High school diploma or equivalent.

Competitive salary with performance-based incentives.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

The Swatch Group fosters a culture of innovation and excellence, encouraging employees to thrive in a collaborative and dynamic environment. The company values diversity and inclusivity, promoting a supportive workplace where creativity and individuality are celebrated.