Swatch Group IT Support Field Agent

Biel/Bienne • Switzerland

Tuesday, July 1, 2025

The Swatch Group Ltd is a leading global manufacturer of finished watches, jewelry, and watch movements. As a prominent player in the luxury fashion industry, the group is renowned for its commitment to quality and innovation. Headquartered in Biel/Bienne, Switzerland, the Swatch Group comprises a diverse portfolio of brands, each contributing to its esteemed reputation.

1. Provide on-site technical support and troubleshooting for IT-related issues.
2. Install, configure, and maintain hardware and software systems.
3. Collaborate with the IT team to ensure seamless operations.
4. Document and report technical issues and resolutions.
5. Assist in the implementation of IT projects and initiatives.

1. Bachelor's degree in Information Technology or a related field.
2. Proven experience in IT support or a similar role.

1. Strong problem-solving and analytical skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in hardware and software troubleshooting.
4. Familiarity with network configurations and IT infrastructure.

A minimum of 2 years of experience in IT support or a related field is required.

Bachelor's degree in Information Technology or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on products.

The Swatch Group fosters an innovative and collaborative work environment, encouraging creativity and continuous learning. Employees are valued for their contributions and are provided with opportunities for professional growth within the company.