Swatch Group Front Desk Customer Service Coordinator

Toronto • Canada

Tuesday, November 4, 2025

The Swatch Group, a prestigious conglomerate in the luxury watchmaking industry, is renowned for its diverse portfolio of high-end brands. As an employer, The Swatch Group offers a dynamic and innovative work environment, fostering creativity and excellence in craftsmanship. With a commitment to sustainability and technological advancement, the company provides employees with opportunities for professional growth and development.

1. Manage front desk operations and ensure a welcoming environment for clients and visitors.
2. Handle customer inquiries and provide exceptional service both in-person and over the phone.
3. Coordinate appointments and manage scheduling for the office.
4. Maintain office supplies inventory and order as necessary.
5. Assist with administrative tasks and support office staff as needed.

1. Previous experience in a customer service or front desk role.
2. Proficiency in Microsoft Office Suite.
3. Strong organizational and multitasking abilities.

1. Excellent communication and interpersonal skills.
2. Ability to work independently and as part of a team.
3. Attention to detail and problem-solving skills.

A minimum of 1-2 years of experience in a customer service or administrative role is required.

High school diploma or equivalent is required; additional qualifications in office administration or related fields are advantageous.

The position offers a comprehensive benefits package, including health insurance, paid time off, and employee discounts on company products.

The Swatch Group fosters a culture of innovation, collaboration, and respect. Employees are encouraged to contribute ideas and are supported in their professional development. The company values diversity and inclusivity, creating a vibrant workplace where creativity thrives.