Swatch Group Customer Service and Spare Parts Administrator

Richmond • Australia

Monday, July 21, 2025

Swatch Group is a globally renowned conglomerate in the luxury watchmaking industry, known for its diverse portfolio of prestigious brands. As a leader in the horological world, Swatch Group offers a dynamic and innovative work environment, fostering a culture of excellence and craftsmanship.

1. Manage customer service inquiries and provide timely resolutions.
2. Coordinate the ordering and distribution of spare parts.
3. Maintain accurate records of inventory and transactions.
4. Collaborate with internal teams to ensure customer satisfaction.
5. Prepare reports on service activities and inventory status.

1. Proven experience in customer service or administrative roles.
2. Familiarity with inventory management systems.
3. Strong organizational and multitasking abilities.

1. Excellent communication skills.
2. Proficiency in Microsoft Office Suite.
3. Attention to detail and problem-solving skills.

A minimum of 2 years of experience in a customer service or administrative capacity, preferably within the luxury goods sector.

Bachelor's degree in Business Administration or a related field preferred.

Competitive salary package, opportunities for professional development, and a supportive work environment.

Swatch Group fosters a collaborative and innovative workplace culture, emphasizing quality, precision, and teamwork. Employees are encouraged to develop their skills and contribute to the company's legacy of excellence in the luxury watch industry.