Swatch Group Customer Sales Support Specialist

Miami • USA

Thursday, October 30, 2025

Swatch Group, a renowned global leader in the watchmaking industry, is recognized for its diverse portfolio of prestigious brands. As a part of this illustrious group, Swatch Group (U.S.) Inc. offers a dynamic work environment that fosters innovation and excellence in the luxury timepiece sector.

1. Assist customers with inquiries and provide exceptional service to ensure satisfaction.
2. Support the sales team in achieving targets by managing customer orders and processing transactions efficiently.
3. Maintain accurate records of customer interactions and transactions.
4. Coordinate with internal departments to resolve customer issues promptly.
5. Contribute to the development of sales strategies and promotional activities.

1. Bachelor's degree in Business Administration or a related field.
2. Proven experience in a customer service or sales support role within the luxury retail sector.

1. Excellent communication and interpersonal skills.
2. Proficiency in CRM software and Microsoft Office Suite.
3. Strong organizational and multitasking abilities.
4. Ability to work independently and as part of a team.

A minimum of 2 years of experience in customer service or sales support, preferably within the luxury retail industry.

Bachelor's degree in Business Administration or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Swatch Group fosters a culture of innovation, collaboration, and excellence. Employees are encouraged to develop their skills and grow within the company, contributing to a vibrant and inclusive workplace.