Swatch Group Customer Sales Support Specialist

Miami • USA

Tuesday, August 19, 2025

The Swatch Group is a renowned global leader in the watchmaking industry, known for its diverse portfolio of prestigious brands. As a part of this esteemed conglomerate, The Swatch Group (U.S.) Inc. offers a dynamic and innovative work environment dedicated to excellence and creativity in the luxury watch sector.

1. Provide comprehensive support to the sales team to enhance customer satisfaction and sales efficiency.
2. Manage customer inquiries and resolve issues promptly to maintain high levels of customer service.
3. Coordinate with internal departments to ensure timely delivery of products and services.
4. Maintain accurate records of customer interactions and transactions.
5. Assist in the preparation of sales reports and presentations.

1. Bachelor's degree in Business Administration or a related field.
2. Previous experience in a customer support or sales role, preferably within the luxury goods industry.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in Microsoft Office Suite.
4. Ability to work collaboratively in a team-oriented environment.

A minimum of 2 years of experience in customer service or sales support, ideally within the luxury sector.

Bachelor's degree in Business Administration or related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

The Swatch Group fosters a culture of innovation and excellence, encouraging employees to thrive in a collaborative and creative environment. The company values diversity and is committed to providing opportunities for professional growth and development.