Swatch Group Customer Sales Support Specialist

Miami • USA

Tuesday, July 1, 2025

The Swatch Group is a renowned global leader in the watchmaking industry, encompassing a diverse portfolio of prestigious brands. As a part of this esteemed conglomerate, The Swatch Group (U.S.) Inc. offers a dynamic work environment that fosters innovation and excellence in the luxury goods sector.

1. Provide exceptional sales support to customers and retail partners.
2. Manage customer inquiries and resolve issues in a timely manner.
3. Coordinate with internal departments to ensure seamless order processing and delivery.
4. Maintain accurate records of customer interactions and transactions.
5. Assist in the development of sales strategies and promotional activities.

1. Bachelor's degree in Business Administration or a related field.
2. Minimum of 2 years of experience in customer service or sales support.
3. Proficiency in CRM software and Microsoft Office Suite.

1. Excellent communication and interpersonal skills.
2. Strong problem-solving abilities.
3. Attention to detail and organizational skills.
4. Ability to multitask and prioritize effectively.

A minimum of 2 years of experience in customer service or sales support within the luxury goods or retail industry is required.

Bachelor's degree in Business Administration or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

The Swatch Group (U.S.) Inc. prides itself on fostering a collaborative and innovative workplace culture. Employees are encouraged to contribute ideas and take initiative, with a strong emphasis on professional development and growth within the company.