Swatch Group Customer Sales Support Specialist

Miami • USA

Tuesday, June 17, 2025

Swatch Group, a renowned leader in the global watchmaking industry, is celebrated for its innovation and craftsmanship. As part of the Swatch Group, employees are immersed in a culture that values precision, creativity, and excellence, offering a dynamic environment for professional growth and development.

1. Provide exceptional support to sales teams and customers, ensuring seamless communication and service.
2. Manage customer inquiries and resolve issues promptly to enhance customer satisfaction.
3. Coordinate with internal departments to facilitate order processing and delivery.
4. Maintain accurate records of sales activities and customer interactions.
5. Assist in the preparation of sales reports and forecasts.

1. Bachelor's degree in Business Administration or a related field.
2. Previous experience in sales support or customer service roles.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in Microsoft Office Suite and CRM software.
4. Attention to detail and problem-solving skills.

A minimum of 2 years of experience in sales support or customer service within the luxury goods or retail industry is required.

Bachelor's degree in Business Administration or related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on products.

Swatch Group fosters a collaborative and inclusive workplace culture, encouraging innovation and creativity. Employees are empowered to contribute to the brand's legacy of excellence and are supported in their professional development.