Swatch Group Customer Sales Support Specialist

Miami • USA

Monday, April 28, 2025

Swatch Group, a leading global manufacturer of finished watches, jewelry, and watch movements, is renowned for its diverse portfolio of prestigious brands. As an employer, Swatch Group offers an innovative and dynamic work environment, fostering creativity and excellence in the luxury goods sector. The company is committed to sustainability and ethical practices, making it a desirable workplace for professionals passionate about luxury and innovation.

1. Provide exceptional customer service and support to clients and sales teams.
2. Manage and process customer orders efficiently and accurately.
3. Coordinate with logistics to ensure timely delivery of products.
4. Resolve customer inquiries and issues promptly and professionally.
5. Maintain and update customer records and databases.

1. Bachelor's degree in Business Administration or related field.
2. Minimum of 2 years of experience in customer support or sales support roles.
3. Proficiency in Microsoft Office Suite.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Attention to detail and problem-solving skills.
4. Ability to work independently and as part of a team.

A minimum of 2 years in customer support or sales support roles, preferably within the luxury goods or retail industry.

Bachelor's degree in Business Administration or related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts on products.

Swatch Group fosters a culture of innovation, creativity, and excellence. The company values diversity and encourages collaboration across its global teams. Employees are empowered to contribute ideas and drive change, creating a dynamic and inclusive workplace.