Swatch Group Customer Care Coordinator
The Swatch Group is a renowned global leader in the watchmaking industry, known for its diverse portfolio of prestigious brands. As an employer, The Swatch Group offers a dynamic and innovative work environment, fostering creativity and excellence. The company is committed to sustainability and values-driven leadership, providing employees with opportunities for growth and development.
- Coordinate customer care activities to ensure high-quality service delivery.
- Handle customer inquiries and resolve issues efficiently and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to improve customer service processes.
- Assist in the development and implementation of customer care policies and procedures.
- Previous experience in a customer service role.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Proficiency in using customer service software and databases.
- Customer service expertise
- Problem-solving skills
- Attention to detail
- Interpersonal communication
- Time management
A minimum of 2 years of experience in a customer service or related role is required.
A high school diploma or equivalent is required; a degree in a related field is preferred.
The position offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on company products.
The Swatch Group fosters a culture of innovation and excellence, encouraging employees to contribute their unique talents and perspectives. The company values sustainability and ethical practices, creating a positive and inclusive work environment.


Swatch Group Jobs
- AUG 8Southampton • UK
- AUG 8Paris • France
- AUG 8Miami • USA
- AUG 7Miami • USA
- AUG 7Vienna • Austria
- AUG 5Eindhoven • Netherlands
- AUG 5Biel/Bienne • Switzerland
- AUG 4Paris • France
- AUG 4Singapore • Singapore
- AUG 1Toronto • Canada
Keep looking…
Use Cerulean's Luxury Job Search to find other open roles similar to this one: