Swatch Group Customer Care Administrator

Barcelona • Spain

Friday, January 16, 2026

The Swatch Group is a renowned conglomerate in the luxury watchmaking industry, known for its diverse portfolio of prestigious brands. As an employer, the Swatch Group offers a dynamic and innovative work environment, fostering growth and excellence in its employees.

1. Manage customer inquiries and provide timely responses.
2. Coordinate with internal departments to resolve customer issues.
3. Maintain accurate records of customer interactions and transactions.
4. Assist in the preparation of reports related to customer service activities.
5. Ensure compliance with company policies and procedures in customer care operations.

1. Bachelor's degree in Business Administration or related field.
2. Proven experience in customer service or administrative roles.
3. Proficiency in Microsoft Office Suite.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Attention to detail and problem-solving skills.
4. Ability to work independently and as part of a team.

Minimum of 2 years in a customer service or administrative role, preferably within the luxury goods sector.

Bachelor's degree in Business Administration or related field.

The position offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

The Swatch Group fosters a culture of innovation and excellence, encouraging employees to develop their skills and contribute to the company's success. The work environment is collaborative and supportive, with a strong emphasis on professional growth.