Swatch Group Client Advisor

Melbourne • Australia

Friday, September 19, 2025

The Swatch Group is a renowned global leader in the watchmaking industry, encompassing a diverse portfolio of prestigious brands. As part of this illustrious conglomerate, Longines is celebrated for its timeless elegance and precision, offering an exceptional environment for career growth and professional development.

1. Provide exceptional customer service to clients, ensuring a memorable shopping experience.
2. Assist clients in selecting Longines products that best suit their needs and preferences.
3. Maintain a thorough knowledge of Longines products and brand heritage.
4. Achieve and exceed sales targets and performance metrics.
5. Ensure the visual merchandising of the store aligns with brand standards.
6. Handle customer inquiries and resolve any issues in a professional manner.

1. Previous experience in luxury retail or a similar client-facing role.
2. Strong understanding of luxury watchmaking and the Longines brand.
3. Proven track record of achieving sales targets.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in using point-of-sale systems and retail software.
4. Ability to work collaboratively within a team environment.

A minimum of 2 years in luxury retail or a similar customer service role is required.

High school diploma or equivalent. Further education in business or a related field is advantageous.

Competitive salary package with performance-based incentives, staff discounts on products, and opportunities for professional development within the Swatch Group.

The Swatch Group fosters a dynamic and inclusive workplace culture, emphasizing innovation, collaboration, and a commitment to excellence. Employees are encouraged to grow and develop within a supportive and prestigious environment.