Swatch Group Boutique Manager

Singapore • Singapore

Monday, April 7, 2025

The Swatch Group is a renowned global leader in the watchmaking industry, encompassing a diverse portfolio of prestigious brands. Known for its innovation and craftsmanship, the group offers a dynamic work environment that values creativity and excellence. As part of this esteemed conglomerate, employees are provided with opportunities to grow within a culture that celebrates both tradition and modernity.

1. Oversee daily operations of the boutique to ensure high standards of customer service and sales performance.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Manage inventory levels and ensure the boutique is well-stocked with the latest collections.
4. Develop and implement strategies to enhance customer engagement and brand loyalty.
5. Ensure the boutique's visual merchandising aligns with brand guidelines.
6. Handle customer inquiries and resolve any issues to maintain customer satisfaction.

1. Proven experience in retail management, preferably within the luxury sector.
2. Strong leadership skills with the ability to inspire and manage a team.
3. Excellent communication and interpersonal skills.
4. Proficiency in inventory management and sales reporting.
5. Ability to work in a fast-paced environment while maintaining attention to detail.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance analysis
4. Inventory management
5. Visual merchandising

A minimum of 3-5 years of experience in a managerial role within the luxury retail sector is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package with performance-based incentives, comprehensive health benefits, and opportunities for professional development within a global company.

The Swatch Group fosters a culture of innovation and excellence, where employees are encouraged to bring their unique perspectives to the table. The company values diversity and inclusivity, ensuring a supportive and collaborative work environment.