Swatch Group Assistant Store Manager

Melbourne • Australia

Wednesday, May 7, 2025

The Swatch Group is a renowned global leader in the watchmaking industry, encompassing a diverse portfolio of prestigious brands. As an employer, the company is committed to innovation, quality, and excellence, offering a dynamic and inclusive work environment. The Swatch Group fosters professional growth and values the contributions of its employees, making it a sought-after employer in the luxury retail sector.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Support in achieving sales targets and store profitability.
4. Maintain store standards in visual merchandising and cleanliness.
5. Train, supervise, and motivate staff to perform their best.
6. Handle customer inquiries and resolve issues effectively.
7. Manage inventory and stock levels efficiently.

1. Proven experience in retail management or a similar role.
2. Strong understanding of sales principles and customer service practices.
3. Proficiency in store management software and Microsoft Office Suite.

1. Excellent leadership and organizational skills.
2. Strong communication and interpersonal abilities.
3. Ability to work under pressure and handle challenging situations.
4. Attention to detail and problem-solving skills.

A minimum of 2 years of experience in a retail management position, preferably within the luxury or fashion sector.

A diploma or degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within the Swatch Group.

The Swatch Group promotes a collaborative and innovative culture, where creativity and individuality are encouraged. The company values diversity and inclusion, providing a supportive environment for professional development and personal growth.