Swatch General Manager

New York • USA

Thursday, September 11, 2025

Swatch, a prominent brand within The Swatch Group, is renowned for its innovative and playful approach to watchmaking. As part of The Swatch Group, a global leader in the watch industry, Swatch benefits from a rich heritage of craftsmanship and a commitment to quality and creativity. The company offers a vibrant and dynamic work environment that encourages innovation and growth.

1. Oversee daily operations of the Times Square location to ensure efficiency and profitability.
2. Develop and implement strategic plans to enhance sales and customer satisfaction.
3. Lead, mentor, and motivate a team to achieve sales targets and deliver exceptional customer service.
4. Manage inventory levels and ensure accurate stock control.
5. Collaborate with marketing teams to execute promotional activities and events.
6. Analyze sales reports and market trends to make informed business decisions.
7. Ensure compliance with company policies and procedures.

1. Proven experience in retail management, preferably in the luxury or fashion industry.
2. Strong leadership skills with the ability to inspire and manage a team.
3. Excellent communication and interpersonal skills.
4. Proficiency in analyzing sales data and market trends.

1. Leadership and team management
2. Strategic planning
3. Customer service excellence
4. Sales and inventory management
5. Analytical and problem-solving skills

A minimum of 5 years of experience in retail management, with a focus on luxury or fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

The Swatch brand fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The company values diversity and inclusivity, creating an environment where all employees can thrive and contribute to the brand's success.