Swatch Full-Time Keyholder

New York City • USA

Tuesday, August 5, 2025

Swatch, a renowned brand within the Swatch Group, is celebrated for its innovative approach to watchmaking and its vibrant, youthful spirit. As part of the Swatch Group, the brand benefits from the conglomerate's extensive resources, global reach, and commitment to excellence in the luxury goods sector.

1. Oversee daily store operations and ensure adherence to company policies.
2. Assist in managing inventory and visual merchandising to maintain brand standards.
3. Provide exceptional customer service and address client inquiries and concerns.
4. Support sales team in achieving store targets and objectives.
5. Open and close the store, ensuring security protocols are followed.

1. Previous retail experience, preferably in a luxury or fashion environment.
2. Proven ability to lead and motivate a team.
3. Strong understanding of retail operations and customer service principles.

1. Excellent communication and interpersonal skills.
2. Proficiency in inventory management and point-of-sale systems.
3. Ability to multitask and prioritize in a fast-paced environment.

A minimum of 2 years of experience in a retail setting, with a focus on customer service and team leadership.

High school diploma or equivalent required.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters a dynamic and inclusive work environment that encourages creativity and innovation. The brand prides itself on its commitment to sustainability and its vibrant, collaborative culture.