Swatch Full-Time Keyholder

New York • USA

Tuesday, January 27, 2026

Swatch, a renowned brand within the Swatch Group, is a leader in the watchmaking industry, celebrated for its innovative designs and Swiss craftsmanship. As part of the Swatch Group, employees benefit from being part of a global network that values creativity, precision, and excellence.

1. Oversee daily store operations and ensure adherence to company policies.
2. Assist in managing inventory and visual merchandising to maintain brand standards.
3. Provide exceptional customer service and handle customer inquiries and complaints.
4. Support the store manager in achieving sales targets and operational goals.
5. Open and close the store, ensuring security protocols are followed.

1. Previous retail experience, preferably in a supervisory role.
2. Strong understanding of luxury retail and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Proficiency in inventory management and point-of-sale systems.
3. Ability to lead and motivate a team.

A minimum of 2 years in a retail environment, with experience in a keyholder or supervisory role preferred.

High school diploma or equivalent required; additional education in retail management is a plus.

Competitive salary with performance-based incentives, comprehensive health benefits, and employee discounts on Swatch products.

Swatch fosters an inclusive and dynamic work environment where innovation and creativity are encouraged. Employees are part of a vibrant team that values collaboration and excellence in the luxury retail sector.