Swatch E-Commerce Executive

Singapore • Singapore

Thursday, January 2, 2025

Swatch, a distinguished member of The Swatch Group, is renowned for its innovative and vibrant approach to watchmaking. With its headquarters in Switzerland, Swatch has consistently pushed the boundaries of design and creativity since 1983. As part of a global team, Swatch employees are visionaries and pioneers, dedicated to infusing the world with color and excitement through bold and contemporary designs. The Swatch Group, a leader in the watch industry, offers a dynamic and inspiring work environment, fostering a culture of innovation and excellence.

1. Oversee E-Commerce business operations and analyze current and emerging trends, including KPI results from online marketing initiatives such as CRM campaigns and search engines.
2. Manage Market Place business and collaborate with partners and stakeholders to develop and implement new online strategies and events to enhance sales.
3. Ensure payment security and manage customer purchases efficiently.
4. Maintain optimal stock levels and support purchasing functions as needed.
5. Evaluate market conditions and provide strategic feedback to the E-Commerce Department.
6. Collaborate with the E-Commerce team at headquarters and other departments to develop and monitor strategies for market coverage, sales advertising, and promotions.
7. Manage local website content and understand customer buying behavior using web analytics tools.
8. Handle daily online sales operations, including order processing, payment procedures, inventory returns, and customer service coordination.
9. Support marketing and sales operations to ensure alignment with the brand's positioning in e-commerce channels.

1. Degree in a relevant field with a minimum of 3 years of proven experience in a similar role within an Agile/Scrum environment.

1. Proficiency in E-Commerce business and trends
2. Experience with SEO best practices, analytics tools, and A/B testing methodologies
3. Proficiency in Adobe Photoshop, Illustrator, and Microsoft Office
4. Strong communication and negotiation skills
5. Ability to work independently and as part of a team
6. Excellent interpersonal skills for building relationships with team members and stakeholders

A minimum of 3 years of proven experience in a similar role within an Agile/Scrum environment is required.

Degree in a relevant field.

Swatch offers a dynamic work environment with opportunities for professional growth and development within a leading global brand.

Swatch fosters a vibrant and innovative workplace culture, encouraging creativity and boldness. Employees are part of a global team that values diversity, collaboration, and a commitment to excellence. The company thrives on surprise and innovation, always seeking to push the boundaries of design and creativity.