Swatch E-Commerce Executive
Central Singapore Singapore
Posted on Thursday, January 2, 2025.
About Swatch
Swatch is a dynamic and innovative company known for its striking watch designs and collaborations in action sports and art. Headquartered in Switzerland, Swatch is a global brand that embraces boldness and creativity, aiming to make the world more colorful and exciting.
Responsibilities
- Manage E-Commerce business and analyze current and emerging e-commerce trends and KPI results.
- Liaise with partners and stakeholders to propose and develop new online strategies and events.
- Manage payment security and customer purchases.
- Ensure optimal stock levels and assist in monitoring purchasing functions.
- Evaluate and monitor market situations, providing feedback for strategy adjustments.
- Collaborate with the E-Commerce team at HQ and relevant departments to monitor strategies and submit sales performance reports.
- Manage website local content.
- Understand customer buying behavior using web analytics tools.
- Manage daily online sales operations, including orders, payment procedures, inventory returns, and customer service.
- Support marketing and sales to ensure e-commerce business aligns with brand positioning.
Qualifications
- Degree in a relevant field with a minimum of 3 years of experience in a similar role in an Agile/Scrum environment.
Skills
- Proficiency in E-Commerce business and trends
- Experience with SEO best practices, analytics tools, and A/B testing methodologies
- Proficiency in Adobe Photoshop, Illustrator, and Microsoft Office
- Strong communication and negotiation skills
- Analytical, technical, and planning skills
- Customer, service, and solution-oriented
Experience Requirements
Minimum 3 years of proven experience in a similar role in an Agile/Scrum environment.
Education Requirements
Degree in a relevant field.
Swatch Culture
The role is based in Singapore, a vibrant and fast-moving international environment. The company values proactive, flexible, and responsible individuals who thrive in dynamic settings.