Swatch Deputy Store Manager
Swatch is a leading Swiss watch manufacturer and one of the world's most renowned brands. Since 1983, Swatch has revolutionized the watch industry through the passionate commitment of its employees. The company offers a dynamic and international team environment.
- Lead the team with the store and assistant store manager.
- Recruit new employees with HR and retail manager approval.
- Integrate and train new employees.
- Promote brand passion to enhance customer service.
- Support co-workers in skill development and sales performance.
- Organize and execute meetings with store management.
- Evaluate performance and development of co-workers.
- Address co-worker concerns and build trust.
- Act as a neutral party in conflict resolution.
- Organize weekly meetings.
- Motivate and empower co-workers to achieve sales targets.
- Boost sales through product knowledge and customer care.
- Ensure customer services like repairs and exchanges are offered.
- Prevent theft and ensure store security.
- Maintain a safe, tidy, and clean store environment.
- Organize product presentation according to merchandising guidelines.
- Manage contracts and optimize expenditures.
- Ensure compliance with cash register procedures.
- Analyze sales results and plan accordingly.
- Ensure information flow within the hierarchy.
- Maintain store condition and materials.
- Manage logistical tasks and product flow.
- Education as a salesperson in retail or as a sales coordinator.
- Experience in sales and leadership of a store or as an assistant store manager.
- Customer-oriented and friendly.
- Initiative-driven.
- Experience in PR and marketing activities.
- Proficient in sales strategy.
- Numbers-oriented.
- Commitment to representing the Swatch brand.
- Excellent German or Swiss German.
- Very good to excellent English (C1 and above).
- Additional languages are an asset.
Experience in sales and leadership of a store and its sales staff, or as an assistant store manager.
International, diverse, and dynamic team.Innovation forefront in the watch industry.Personnel discount on Swatch Group products (40%).Open-end contract based on performance and business needs.Development and training opportunities.Contribution to health insurance costs.
Located in Zurich, Switzerland, the company fosters a dynamic and international team environment, emphasizing innovation and employee development.
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