Swatch Deputy Flagship Store Manager

Zurich • Switzerland

Friday, December 13, 2024

Swatch, a prominent name in the Swiss watchmaking industry, is renowned for its innovative approach and global presence. As part of the Swatch Group, the brand benefits from a rich heritage and a commitment to excellence, making it a leader in the watch industry since 1983. Swatch is dedicated to fostering a dynamic and international work environment where passion and creativity are at the forefront.

1. Lead and collaborate with the store and assistant store managers to drive team performance.
2. Recruit, integrate, and train new employees in alignment with HR and retail management.
3. Cultivate a passion for the brand within the team to enhance customer service.
4. Mentor and support team members in skill acquisition and professional development.
5. Organize and execute regular team meetings and performance evaluations.
6. Act as a mediator in conflict resolution and build trust within the team.
7. Motivate and empower team members to achieve sales targets.
8. Ensure a superior customer experience through effective sales management.
9. Maintain store presentation and merchandising standards.
10. Manage contracts and ensure compliance with labor laws.
11. Optimize store expenditures and adhere to financial procedures.
12. Oversee store organization and logistics, including inventory management.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in sales and leadership within a retail environment.
3. Customer-oriented with strong initiative.
4. Experience in PR and marketing activities.
5. Proficiency in sales strategy and numbers-oriented.
6. Commitment to representing the Swatch brand.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing acumen
4. Financial management
5. Conflict resolution
6. Organizational skills

Experience in sales and leadership of a store and its sales staff, or as an assistant store manager.

Education as a salesperson in retail or as a sales coordinator.

Working within an international, diverse, and dynamic team. Personnel discount on a large selection of Swatch Group products. Development and training opportunities. Contribution to health insurance costs.

Swatch fosters an innovative and inclusive culture, encouraging employees to take professional responsibility and contribute to the brand's success. The work environment is dynamic and diverse, reflecting the brand's commitment to progress and excellence.