Swatch Deputy Store Manager

Swatch is a leading Swiss watch manufacturer and one of the world's most famous brands. Since 1983, Swatch has revolutionized the watch industry, driven by the passionate commitment of its employees. The company offers a dynamic, international team environment.

1. Lead the team alongside the store and assistant store manager.
2. Recruit new employees in agreement with HR and retail manager.
3. Integrate and train new employees.
4. Promote brand passion to enhance customer service.
5. Support co-workers in skill acquisition and employment during sales.
6. Organize and execute meetings with store management.
7. Evaluate performance, skills, and development of co-workers.
8. Address co-worker concerns to build trust.
9. Act as a neutral party in conflict resolution.
10. Motivate and empower co-workers to achieve sales targets.
11. Boost sales through product knowledge and customer experience.
12. Ensure customer services such as repairs and exchanges are offered.
13. Prevent theft and maintain store security.
14. Maintain store image and merchandising standards.
15. Manage contracts and plans in compliance with labor laws.
16. Optimize expenditures affecting the operating statement.
17. Ensure compliance with cash register procedures.
18. Analyze sales results and implement plans.
19. Ensure store maintenance and material availability.
20. Monitor logistical tasks and product flow.

1. Education as a salesperson in retail or as a sales coordinator with commercial skills.
2. Experience in sales and leadership of a store or as an assistant store manager.
3. Customer-oriented and friendly.
4. Initiative-taking.
5. Experience in PR and marketing activities.
6. Proficient in sales strategy.
7. Numbers-oriented.
8. Commitment to representing the Swatch brand.

1. Leadership
2. Sales strategy
3. Customer service
4. Conflict resolution
5. Merchandising
6. Logistics management

Experience in sales and leadership of a store or as an assistant store manager.

Education as a salesperson in retail or as a sales coordinator with commercial skills.

Commitment to progress and professional responsibility.

The position is located in Zurich, Switzerland, offering a dynamic and international team environment.