Swatch Deputy Store Manager

Zurich Switzerland

Wednesday, January 22, 2025

Swatch, a distinguished name in Swiss watchmaking, is renowned for its innovative approach and global influence since its inception in 1983. As part of the Swatch Group, a leader in the luxury watch industry, the company offers a dynamic and international work environment, driven by the passion and commitment of its employees. Swatch is synonymous with creativity and precision, providing a platform for professionals to thrive in a vibrant and forward-thinking setting.

1. Support the Store Manager in leading and developing the team to enhance sales and brand representation.
2. Assist in recruiting, integrating, and training new employees, fostering a positive work environment.
3. Conduct performance evaluations and resolve conflicts impartially.
4. Drive team performance to achieve sales goals and improve key performance indicators.
5. Ensure excellent customer service and a unique shopping experience.
6. Maintain a safe, clean, and welcoming store environment, aligning with brand standards.
7. Oversee scheduling, budgets, and compliance with labor laws.
8. Monitor financial procedures and analyze sales results.
9. Ensure proper maintenance of the store, stockroom, and materials.
10. Oversee logistical tasks like deliveries, stock management, and inventory.
11. Uphold brand values and workplace standards, ensuring the safety of employees and customers.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in sales and leadership of a store and its sales staff, or as an assistant store manager.
3. Customer-oriented and friendly demeanor.
4. Initiative-taking and proactive approach.
5. Experience in PR and marketing activities.
6. Proficiency in sales strategy and numbers-oriented mindset.
7. Commitment to representing the Swatch brand.

1. Leadership and team management.
2. Sales and customer service excellence.
3. Strong communication and interpersonal skills.
4. Organizational and logistical management.
5. Financial acumen and analytical skills.
6. Proficiency in visual merchandising.

Experience in sales and leadership roles within a retail environment, preferably as an assistant store manager.

Education in retail sales or as a sales coordinator.

Working within an international, diverse, and dynamic team. Personnel discount on a large selection of Swatch Group products (40%). Development and training opportunities. Contribution to health insurance costs. Additional perks for airport staff include free shuttle services to the airport and a 10% discount on duty-free items and meals.

Swatch fosters a culture of innovation and creativity, encouraging employees to excel in a supportive and dynamic environment. The company values diversity and collaboration, offering opportunities for personal and professional growth within the vibrant world of luxury watchmaking.