Swatch Deputy Store Manager

Zurich • Switzerland

Tuesday, December 24, 2024

Swatch, a pioneering Swiss watch manufacturer, is renowned globally for its innovative approach since 1983. As part of the Swatch Group, the brand offers a dynamic and international work environment, driven by the passionate commitment of its employees. Swatch is synonymous with creativity and quality, making it a prestigious employer in the luxury watch industry.

1. Support the store manager in leading the team and boosting sales.
2. Assist in recruiting, integrating, and training new employees.
3. Inspire team members to excel in customer service and skill development.
4. Conduct performance evaluations and foster a positive work environment.
5. Drive team performance to meet sales goals and improve KPIs.
6. Ensure excellent customer service and a unique shopping experience.
7. Oversee scheduling, budgets, and compliance with labor laws.
8. Monitor financial procedures and analyze sales results.
9. Ensure visual merchandising aligns with brand standards.
10. Maintain a safe, clean, and welcoming store environment.
11. Oversee logistical tasks like deliveries, stock management, and inventory.
12. Uphold brand values and workplace standards.

1. Education as a salesperson in retail or as a sales coordinator with commercial skills.
2. Experience in sales and leadership of a store and its sales staff, or as an assistant store manager.
3. Customer-oriented and friendly demeanor.
4. Initiative-taking and proactive in sales strategy.
5. Experience in PR and marketing activities.
6. Numbers oriented and committed to representing the Swatch brand.

1. Leadership and team management.
2. Sales and customer service excellence.
3. Strong communication and conflict resolution.
4. Proficiency in sales strategy and performance analysis.
5. Visual merchandising and store organization.

Experience in sales and leadership roles within a retail environment, preferably in the luxury sector.

Education as a salesperson in retail or as a sales coordinator.

Working within an international, diverse, and dynamic team. Personnel discount on a large selection of Swatch Group products (40%). Development and training opportunities. Contribution to health insurance costs. For airport staff: free shuttle services, 10% discount on duty-free items and meals.

Swatch fosters a culture of innovation and creativity, encouraging employees to thrive in a dynamic and international environment. The brand values commitment, collaboration, and excellence, providing opportunities for professional growth and development.