Swatch Deputy Store Manager

Swatch is a leading Swiss watch manufacturer and one of the world's most famous brands. Since 1983, Swatch has revolutionized the watch industry, driven by the passionate commitment of its employees. The company offers a dynamic, international team environment.

1. Assist in recruiting, integrating, and training new employees.
2. Inspire team members to excel in customer service and skill development.
3. Conduct performance evaluations and foster a positive work environment.
4. Resolve conflicts impartially and hold regular meetings for effective communication.
5. Motivate and empower team members to achieve sales targets.
6. Drive team performance to meet sales goals.
7. Improve key performance indicators (KPIs).
8. Ensure excellent customer service and a unique shopping experience.
9. Maintain knowledge of collections and prevent theft.
10. Maintain a safe, clean, and welcoming store environment.
11. Ensure visual merchandising aligns with brand standards.
12. Educate the team on merchandising principles.
13. Oversee scheduling, budgets, and compliance with labor laws.
14. Monitor financial procedures and analyze sales results.
15. Facilitate efficient communication within the hierarchy.
16. Ensure proper maintenance of the store, stockroom, and materials.
17. Oversee logistical tasks like deliveries, stock management, and inventory.
18. Maintain security and hygiene standards.
19. Uphold brand values and workplace standards.
20. Ensure the safety of employees and customers.
21. Foster effective communication and collaboration.
22. Adapt plans to maintain smooth operations and customer satisfaction.

1. Education as a salesperson in retail and/or education as a sales coordinator with commercial skills as an advantage.
2. Experience in sales and leadership of a store and its sales staff, or as assistant store manager.
3. Customer oriented and customer friendly.
4. Takes initiative.
5. Experience in PR and marketing activities.
6. Proficient in sales strategy.
7. Numbers oriented.
8. Commitment.
9. Representing the brand Swatch.

1. Leadership
2. Sales management
3. Customer service excellence
4. Visual merchandising
5. Financial acumen
6. Communication
7. Problem-solving

Experience in sales and leadership of a store and its sales staff, or as assistant store manager.

Working within an international, diverse, and dynamic team.Personnel discount on a large selection of Swatch Group products (40%).Good performance paired with continued business needs translate into an open-end contract.Development and training opportunities.Contribution to health insurance costs.Free shuttle services to the airport.10% discount on duty-free items and meals.

The company fosters a dynamic and international team environment, located at Zurich Airport, providing a unique and vibrant workplace culture.