Swatch Deputy Store Manager

Zurich • Switzerland

Saturday, December 14, 2024

Swatch, a pioneering Swiss watch manufacturer, has been at the forefront of the horological industry since 1983. Renowned globally for its innovative timepieces, Swatch is a part of the Swatch Group, which encompasses a diverse portfolio of luxury and lifestyle brands. The company prides itself on its dynamic and international workforce, which is integral to its continued success and revolutionary impact on the watch industry.

1. Support the store manager in leading and developing the team.
2. Drive sales and enhance brand visibility.
3. Ensure seamless store operations and optimize performance metrics.
4. Recruit, integrate, and train new employees.
5. Conduct performance evaluations and foster a positive work environment.
6. Resolve conflicts and facilitate effective communication.
7. Motivate team members to achieve sales targets.
8. Maintain a safe, clean, and welcoming store environment.
9. Ensure visual merchandising aligns with brand standards.
10. Oversee scheduling, budgets, and compliance with labor laws.
11. Monitor financial procedures and analyze sales results.
12. Ensure proper maintenance of the store, stockroom, and materials.
13. Oversee logistical tasks like deliveries, stock management, and inventory.
14. Uphold brand values and workplace standards.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in sales and leadership of a store and its sales staff, or as an assistant store manager.
3. Customer-oriented and friendly demeanor.
4. Initiative-taking and proactive approach.
5. Experience in PR and marketing activities.
6. Proficiency in sales strategy.
7. Numerically oriented and committed to brand representation.

1. Leadership and team management.
2. Sales and customer service excellence.
3. Strong communication and conflict resolution.
4. Visual merchandising and brand representation.
5. Financial acumen and budget management.
6. Organizational and logistical skills.

Proven experience in sales and leadership roles within a retail environment, preferably as an assistant store manager.

Education in retail sales or sales coordination is advantageous.

The role offers the opportunity to work within an international, diverse, and dynamic team at the forefront of innovation in the watch industry. Employees receive a 40% discount on a wide selection of Swatch Group products, development and training opportunities, and contributions to health insurance costs. Additional perks for airport staff include free shuttle services to the airport and a 10% discount on duty-free items and meals.

Swatch fosters a vibrant and inclusive workplace culture that values innovation, diversity, and teamwork. The company encourages professional growth and offers a supportive environment where employees can thrive and contribute to the brand's legacy of excellence.