Swatch Deputy Retail Team Leader

Biel/Bienne • Switzerland

Thursday, August 14, 2025

Swatch Ltd, a prominent entity within the Swatch Group, is renowned for its innovative approach to watchmaking and its commitment to quality and design. As part of the Swatch Group, Swatch Ltd benefits from being associated with a leading global conglomerate in the watch industry, known for its diverse portfolio of brands that cater to a wide range of consumer preferences.

1. Assist the Team Leader in managing daily retail operations.
2. Ensure exceptional customer service and satisfaction.
3. Support in achieving sales targets and key performance indicators.
4. Coordinate and motivate the retail team to enhance productivity.
5. Oversee inventory management and visual merchandising.
6. Facilitate staff training and development initiatives.

1. Previous experience in a retail supervisory role.
2. Proven track record in sales and customer service.
3. Strong leadership and team management abilities.

1. Excellent communication and interpersonal skills.
2. Proficiency in inventory management systems.
3. Ability to work in a fast-paced retail environment.
4. Strong problem-solving and decision-making skills.

A minimum of 2 years in a retail supervisory position is required.

A high school diploma or equivalent is required; a degree in business or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch Ltd fosters an inclusive and dynamic workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.