Swatch Deputy Flagship Store Manager

Zurich Switzerland

Thursday, February 6, 2025

Swatch, a renowned Swiss watch manufacturer, is part of the illustrious Swatch Group, a global leader in the watchmaking industry. Since its inception in 1983, Swatch has been at the forefront of innovation, revolutionizing the industry with its bold designs and pioneering spirit. The brand is celebrated worldwide for its creativity and quality, and it owes its success to the dedicated and passionate commitment of its employees. Swatch offers a dynamic and international work environment, fostering growth and development within the luxury retail sector.

1. Lead the team in collaboration with the store and assistant store manager.
2. Recruit and integrate new employees, ensuring alignment with HR and retail management.
3. Cultivate a passion for the brand within the team to enhance customer service.
4. Facilitate continuous skill development among co-workers, focusing on sales, product knowledge, and visual merchandising.
5. Organize and execute regular team meetings and performance evaluations.
6. Act as a mediator in conflict resolution and build trust within the team.
7. Drive sales by maintaining comprehensive knowledge of collections and ensuring exceptional customer experiences.
8. Ensure the store's image aligns with brand standards through effective merchandising and presentation.
9. Manage store operations, including contracts, expenditures, and compliance with labor laws.
10. Oversee store organization, logistics, and inventory management.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in sales and leadership within a retail environment.
3. Customer-oriented with a proactive approach.
4. Experience in PR and marketing activities.
5. Proficiency in sales strategy and numerical analysis.
6. Commitment to representing the Swatch brand.

1. Leadership and team management.
2. Sales and customer service excellence.
3. Strong organizational and logistical capabilities.
4. Conflict resolution and mediation.
5. Proficiency in German or Swiss German and English; additional languages are an asset.

Proven experience in sales and leadership roles within a retail store, preferably as an assistant store manager.

Education in retail sales or sales coordination is preferred.

Employees enjoy working within an international, diverse, and dynamic team at the forefront of innovation in the watch industry. Benefits include a 40% personnel discount on Swatch Group products, opportunities for development and training, and contributions to health insurance costs. Good performance and business needs may lead to an open-ended contract.

Swatch fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to take initiative and contribute to the brand's legacy of excellence. The company supports professional growth and offers a supportive environment where diverse talents can thrive.