Swatch Deputy Flagship Store Manager
Swatch is a leading Swiss watch manufacturer and one of the world's most famous brands. Since 1983, Swatch has revolutionized the watch industry through the passionate commitment of its employees. The company offers a dynamic, international team environment.
- Lead the team with the store and assistant store manager.
- Recruit new employees with HR and retail manager approval.
- Integrate and train new employees.
- Promote brand passion to enhance customer service.
- Support co-workers in skill development and employment during sales.
- Organize and execute meetings with store and assistant store manager.
- Evaluate performance, skills, and development of co-workers.
- Address co-worker issues to build trust.
- Act as a neutral party in conflicts.
- Organize weekly meetings.
- Motivate and empower co-workers to achieve sales targets.
- Boost sales through product knowledge and customer service.
- Ensure a unique purchase experience.
- Prevent theft and manage store security.
- Maintain store image and merchandising standards.
- Manage contracts and plans in compliance with labor laws.
- Optimize expenditures affecting the operating statement.
- Ensure compliance with cash register procedures.
- Analyze sales results and plan accordingly.
- Ensure information flow to hierarchy.
- Maintain store condition and materials.
- Manage logistical tasks and product flow.
- Education as a salesperson in retail or sales coordinator with commercial skills.
- Experience in sales and leadership of a store or as assistant store manager.
- Customer-oriented and friendly.
- Initiative-driven.
- Experience in PR and marketing activities.
- Proficient in sales strategy.
- Numbers-oriented.
- Commitment to representing the Swatch brand.
- Leadership and team management.
- Sales and customer service expertise.
- Organizational and logistical skills.
- Conflict resolution.
- Analytical skills.
Experience in sales and leadership of a store and its sales staff, or as assistant store manager.
Working within an international, diverse, and dynamic team.Personnel discount on Swatch Group products (40%).Open-end contract based on performance and business needs.Development and training opportunities.Contribution to health insurance costs.
The company fosters an innovative and dynamic work environment, located in Zurich, Switzerland. Employees are encouraged to take professional responsibility and contribute to the brand's success.