Swatch Deputy Flagship Store Manager

Zurich • Switzerland

Saturday, December 14, 2024

Swatch, a renowned Swiss watch manufacturer, is part of the Swatch Group, a leading global conglomerate in the luxury watch industry. Since its inception in 1983, Swatch has been at the forefront of innovation, revolutionizing the watch industry with its iconic designs and commitment to quality. As an employer, Swatch offers a dynamic and international work environment, fostering creativity and excellence among its employees.

1. Lead the team in collaboration with the store and assistant store managers.
2. Assist in recruiting new employees in alignment with HR and retail management.
3. Integrate and train new employees, instilling a passion for the brand.
4. Support and develop co-workers to enhance their skills in sales, product knowledge, and visual merchandising.
5. Organize and conduct meetings with store management.
6. Evaluate the performance and development of team members regularly.
7. Address employee concerns and mediate conflicts impartially.
8. Motivate and empower team members to achieve sales targets.
9. Ensure a unique customer experience through effective sales management.
10. Monitor store presentation and merchandising to align with brand standards.
11. Manage contracts and compliance with labor laws.
12. Optimize store expenditures and ensure adherence to financial procedures.
13. Analyze sales results and implement strategic plans.
14. Oversee store organization and logistics in collaboration with management.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in sales and leadership within a retail environment.
3. Customer-oriented with strong interpersonal skills.
4. Proactive and initiative-driven.
5. Experience in public relations and marketing activities.
6. Proficiency in sales strategy and numerical analysis.
7. Commitment to brand representation.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy and execution
4. Merchandising and visual presentation
5. Conflict resolution
6. Financial acumen
7. Effective communication

Experience in sales and leadership of a retail store or as an assistant store manager is required.

Education in retail sales or sales coordination is preferred.

The position offers the opportunity to work within an international, diverse, and dynamic team. Employees benefit from a 40% discount on Swatch Group products, development and training opportunities, and contributions to health insurance costs. Good performance and sustained business needs may lead to an open-ended contract.

Swatch fosters a culture of innovation and inclusivity, encouraging employees to take professional responsibility and contribute to the brand's success. The workplace is dynamic and diverse, offering opportunities for growth and development in the luxury watch industry.