Swatch Boutique Manager
Swatch Group, a distinguished multinational enterprise, excels in the production and distribution of finished watches, jewelry, movements, and horological components. With a portfolio of 16 watch brands, the Group is a formidable presence across all price segments. It boasts a robust distribution network and operates its own multi-brand retail chains, including Tourbillon Boutique and Hour Passion. Swatch Group is also a key player in the manufacturing and sale of electronic systems used in the watchmaking industry and beyond.
- Drive the development and growth of the boutique, ensuring alignment with the brand's commercial strategy.
- Lead and inspire a team to achieve qualitative and quantitative objectives, including customer satisfaction, loyalty, sales revenue, and profit margins.
- Monitor sales forecasts and key performance indicators such as sales index, conversion rate, and average basket size.
- Analyze daily results and identify causes of sales slowdowns or declines.
- Recruit, train, integrate, and evaluate team members, fostering their professional development.
- Define team objectives and support actions towards their achievement.
- Manage schedules, task distribution, and conduct briefings and meetings.
- Ensure compliance with current regulations, including hygiene, safety, and labor laws.
- Oversee stock management and inventory control.
- Execute after-sales service operations.
- Bachelor's or Master's degree in Business or a related field.
- Proven experience in retail management, particularly in the watchmaking, jewelry, or luxury sectors.
- Demonstrated ability to autonomously manage a retail outlet.
- Strong affinity for the brand's products and knowledge of the industry.
- Experience in team management and development.
- Fluent in English.
- Excellent presentation and communication skills.
- Dynamic and enthusiastic with a strong commercial acumen.
Substantial experience in retail sales and management, with a focus on the watchmaking, jewelry, or luxury sectors.
Bachelor's or Master's degree in Business or a related field.
Competitive benefits package including opportunities for professional growth within a leading global brand.
Swatch Group fosters a dynamic and innovative workplace culture that values creativity, excellence, and collaboration. Employees are encouraged to develop their skills and contribute to the brand's legacy of innovation and quality.


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