Swatch Assistant Store Manager

Vienna • Austria

Monday, June 23, 2025

Swatch, a renowned brand within the Swatch Group, is celebrated for its innovative and vibrant timepieces. The Swatch Group, a global leader in the watchmaking industry, encompasses a diverse portfolio of prestigious brands, offering a dynamic and enriching work environment. As an employer, Swatch is committed to fostering creativity and excellence, providing employees with opportunities for growth and development within the luxury fashion sector.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Support in achieving sales targets and store profitability.
4. Coordinate staff schedules and manage team performance.
5. Maintain store visual merchandising standards.
6. Handle customer inquiries and resolve complaints effectively.

1. Proven experience in retail management or a similar role.
2. Strong leadership and team management abilities.
3. Excellent communication and interpersonal skills.
4. Proficiency in store operations and sales techniques.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Problem-solving and decision-making
5. Effective communication

A minimum of 2 years in a retail management position, preferably within the luxury or fashion industry.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages innovation and creativity. Employees are valued for their unique contributions and are provided with a supportive environment to excel in their careers.