Swatch Assistant Store Manager

Venice • Italy

Monday, April 28, 2025

Swatch, a prominent brand within The Swatch Group, is renowned for its innovative and trendsetting timepieces. The Swatch Group is a global leader in the watchmaking industry, encompassing a diverse portfolio of brands that cater to a wide range of consumer preferences. As an employer, Swatch is committed to fostering a dynamic and inclusive workplace that encourages creativity and professional growth.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and motivate the sales team to achieve sales targets.
4. Manage inventory and ensure accurate stock levels.
5. Implement visual merchandising standards to enhance store presentation.
6. Handle customer inquiries and resolve complaints effectively.
7. Support the Store Manager in administrative tasks and reporting.

1. Proven experience in retail management or a similar role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in retail software and inventory management systems.

1. Customer service excellence
2. Leadership and team motivation
3. Inventory management
4. Sales target achievement
5. Problem-solving
6. Effective communication

Minimum of 2 years of experience in a retail management position, preferably within the luxury or fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, employee discounts on Swatch products, opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and collaborative work environment that values innovation and creativity. The company encourages employees to express their individuality while working towards common goals, promoting a culture of inclusivity and mutual respect.