Swatch Assistant Store Manager

Troy • USA

Friday, April 4, 2025

Swatch, a renowned brand under The Swatch Group, is synonymous with innovation and playful design in the watch industry. The Swatch Group, a global leader in watchmaking, offers a dynamic and creative work environment, fostering growth and excellence among its employees.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Supervise and motivate staff to meet sales targets and maintain store standards.
4. Manage inventory levels and ensure accurate stock records.
5. Implement promotional activities and visual merchandising strategies.
6. Handle customer inquiries and resolve complaints efficiently.

1. Proven experience in retail management or similar role.
2. Strong leadership and team management abilities.
3. Excellent communication and interpersonal skills.
4. Proficiency in inventory management and sales reporting.
5. Ability to work flexible hours, including weekends and holidays.

1. Leadership and team management
2. Customer service excellence
3. Inventory management
4. Sales and target achievement
5. Problem-solving and conflict resolution

Minimum of 2 years in a retail management position, preferably in the luxury or fashion sector.

Bachelor's degree in Business Administration, Retail Management, or related field preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within The Swatch Group.

Swatch promotes a vibrant and inclusive workplace culture that values creativity, diversity, and innovation. Employees are encouraged to express themselves and contribute to the brand's playful and dynamic ethos.