Swatch Assistant Store Manager

Toronto • Canada

Monday, April 28, 2025

Swatch, a prominent brand within The Swatch Group, is renowned for its innovative and vibrant timepieces. As a leader in the watchmaking industry, The Swatch Group encompasses a diverse portfolio of brands, each distinguished by its unique identity and commitment to quality. Swatch, in particular, is celebrated for its playful designs and accessible luxury, making it a beloved choice for fashion-forward consumers worldwide.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and motivate the sales team to achieve sales targets.
4. Maintain visual merchandising standards in line with brand guidelines.
5. Handle inventory management and stock replenishment.
6. Support in training and development of store staff.
7. Address customer inquiries and resolve complaints efficiently.

1. Previous experience in retail management or a similar role.
2. Strong leadership and team management skills.
3. Proficiency in inventory management and merchandising.
4. Excellent communication and interpersonal skills.

1. Leadership
2. Customer Service
3. Sales Management
4. Inventory Management
5. Visual Merchandising

A minimum of 2 years in a retail management position, preferably within the luxury or fashion sector.

High school diploma or equivalent; post-secondary education in business or related field preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Swatch fosters a dynamic and inclusive work environment where creativity and innovation are encouraged. The brand values diversity and teamwork, providing employees with opportunities to grow and excel in their careers.