Swatch Assistant Store Manager

Ottawa • Canada

Monday, February 23, 2026

Swatch, a renowned brand within the Swatch Group, is synonymous with innovation and playful design in the watchmaking industry. The Swatch Group, a global leader in the watch industry, offers a diverse portfolio of brands, providing a dynamic and creative work environment. As an employer, Swatch is committed to fostering talent and encouraging professional growth within a vibrant and inclusive culture.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and train sales staff to enhance performance and productivity.
4. Manage inventory levels and ensure product availability.
5. Implement visual merchandising strategies to optimize store presentation.
6. Handle customer inquiries and resolve complaints efficiently.
7. Support in achieving sales targets and store profitability.

1. Previous experience in retail management or supervisory role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and visual merchandising.
5. Customer service-oriented mindset.

1. Leadership and team management
2. Customer service excellence
3. Inventory management
4. Visual merchandising
5. Effective communication

A minimum of 2 years in a retail management or supervisory position, preferably within the luxury or fashion industry.

High school diploma or equivalent; post-secondary education in business or related field preferred.

Competitive salary package, employee discounts on products, opportunities for career advancement, and a supportive work environment.

Swatch fosters a culture of creativity, innovation, and inclusivity. The company values diversity and encourages employees to express their individuality while working collaboratively towards common goals. The work environment is dynamic, with a focus on professional development and continuous learning.