Swatch Assistant Store Manager

Ottawa • Canada

Tuesday, January 6, 2026

Swatch, a renowned brand under the prestigious Swatch Group, is celebrated for its innovative approach to watchmaking and its commitment to quality and style. As part of the Swatch Group, employees benefit from being part of a global leader in the watch industry, known for its diverse portfolio of brands and dedication to excellence.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Support in the achievement of sales targets and store profitability.
4. Oversee inventory management and visual merchandising.
5. Train and supervise store staff to maintain high performance standards.
6. Handle customer inquiries and resolve complaints efficiently.
7. Implement company policies and procedures within the store.

1. Previous experience in retail management or a similar role.
2. Strong leadership and team management capabilities.
3. Proficiency in inventory management and merchandising.
4. Excellent customer service and communication skills.
5. Ability to work in a fast-paced environment.

1. Leadership
2. Customer Service
3. Inventory Management
4. Sales Acumen
5. Communication
6. Problem Solving

A minimum of 2 years of experience in a retail management position is required.

A high school diploma or equivalent is required; a degree in business or a related field is preferred.

The role offers competitive benefits including health insurance, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters a dynamic and inclusive work environment where creativity and innovation are encouraged. The company values diversity and provides a supportive atmosphere for professional growth and development.