Swatch Assistant Store Manager

Ottawa • Canada

Tuesday, October 21, 2025

Swatch, a prominent brand within The Swatch Group, is renowned for its innovative and stylish timepieces. The Swatch Group, a global leader in the watchmaking industry, offers a dynamic work environment and opportunities for growth within its diverse portfolio of brands.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and train store staff to maintain high performance standards.
4. Manage inventory and ensure accurate stock levels.
5. Implement visual merchandising strategies to enhance store presentation.
6. Handle customer inquiries and resolve issues effectively.
7. Support sales initiatives and promotional activities.

1. Previous experience in retail management or supervisory role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and merchandising.

1. Leadership
2. Customer Service
3. Inventory Management
4. Visual Merchandising
5. Problem-Solving

Minimum of 2 years in a retail management or supervisory position, preferably within the luxury or fashion sector.

High school diploma or equivalent; additional qualifications in retail management are advantageous.

Competitive salary package, employee discounts, and opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages creativity and innovation. Employees are valued for their contributions and are provided with opportunities to develop their skills and advance their careers within a globally recognized brand.