Swatch Assistant Store Manager

Ottawa • Canada

Thursday, September 25, 2025

Swatch, a distinguished member of The Swatch Group, is renowned for its innovative approach to watchmaking and fashion. As part of The Swatch Group, a global leader in the watch industry, Swatch offers a dynamic and creative work environment that fosters growth and innovation.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and train store staff to uphold company standards.
4. Monitor inventory levels and manage stock replenishment.
5. Implement visual merchandising strategies to enhance store presentation.
6. Analyze sales data to identify trends and opportunities for growth.
7. Handle customer inquiries and resolve issues efficiently.

1. Previous experience in retail management or a similar role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and sales analysis.

1. Leadership and team management
2. Customer service excellence
3. Sales and inventory analysis
4. Effective communication
5. Problem-solving and conflict resolution

A minimum of 2 years in a retail management position, preferably within the fashion or luxury sector.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages creativity and collaboration. Employees are valued for their unique contributions and are provided with opportunities for professional growth within a supportive environment.