Swatch Assistant Store Manager

Oak Brook • USA

Monday, December 1, 2025

Swatch, a part of The Swatch Group, is a globally recognized leader in the watchmaking industry, known for its innovative designs and Swiss craftsmanship. The Swatch Group is a conglomerate that encompasses a wide range of prestigious brands, offering a dynamic and creative work environment for its employees.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Supervise and motivate staff to meet sales goals and maintain store standards.
4. Manage inventory and ensure stock levels are maintained.
5. Implement and oversee visual merchandising standards.
6. Handle customer inquiries and resolve complaints effectively.
7. Assist in training and development of store staff.

1. Previous experience in retail management or a similar role.
2. Strong leadership and organizational skills.
3. Excellent communication and interpersonal skills.
4. Ability to work flexible hours, including weekends and holidays.

1. Proficiency in retail management software.
2. Strong problem-solving abilities.
3. Customer service excellence.
4. Team leadership and motivation.

A minimum of 2 years of experience in retail management or a related field is required.

High school diploma or equivalent; a degree in business or a related field is preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within The Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture, emphasizing creativity, innovation, and teamwork. Employees are encouraged to express their individuality while contributing to the brand's dynamic environment.