Swatch Assistant Store Manager

Newcastle • UK

Tuesday, January 13, 2026

Swatch, a renowned brand within The Swatch Group, is celebrated for its innovative approach to watchmaking and its vibrant, youthful spirit. The Swatch Group, a global leader in the watch industry, offers a dynamic and creative work environment, fostering growth and development for its employees. As part of this prestigious conglomerate, Swatch provides an unparalleled platform for career advancement within the luxury retail sector.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and motivate the sales team to achieve sales targets.
4. Manage inventory and visual merchandising to align with brand standards.
5. Handle customer inquiries and resolve any issues efficiently.
6. Support in training and developing store staff.

1. Proven experience in retail management or similar role.
2. Strong understanding of retail operations and customer service principles.
3. Ability to lead and motivate a team.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in inventory management and merchandising.
4. Customer-focused with problem-solving skills.

A minimum of 2 years of experience in a retail management position, preferably within the luxury or fashion industry.

Bachelor's degree in Business Administration, Retail Management, or related field preferred.

Competitive salary package with performance-based incentives, comprehensive health benefits, and employee discounts on products.

Swatch fosters a vibrant and inclusive culture that encourages creativity and innovation. Employees are valued for their unique contributions and are provided with opportunities for professional growth within a supportive and collaborative environment.