Swatch Assistant Store Manager

London • UK

Friday, July 25, 2025

Swatch, a prominent brand within The Swatch Group, is renowned for its innovative and playful approach to watchmaking. As part of a global conglomerate, The Swatch Group offers a dynamic and diverse work environment, fostering creativity and excellence across its numerous brands.

1. Support the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Assist in achieving sales targets and store profitability.
4. Oversee inventory management and visual merchandising.
5. Train, mentor, and supervise store staff.
6. Handle customer inquiries and resolve complaints efficiently.

1. Previous experience in retail management or supervisory role.
2. Strong leadership and organizational skills.
3. Proficiency in inventory management and merchandising.
4. Excellent communication and interpersonal abilities.

1. Customer service excellence
2. Leadership and team management
3. Sales and target-driven mindset
4. Problem-solving and conflict resolution
5. Inventory and merchandising expertise

A minimum of 2 years in a retail management or supervisory position, preferably within the luxury or fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, performance-based incentives, and employee discounts on products.

Swatch fosters a vibrant and inclusive workplace culture, emphasizing innovation, collaboration, and a passion for design. Employees are encouraged to express their creativity and contribute to the brand's dynamic growth.