Swatch Assistant Store Manager

Hamburg • Germany

Thursday, March 20, 2025

Swatch, a member of the Swatch Group, is a globally renowned brand synonymous with innovation and playful design in the watchmaking industry. The Swatch Group, headquartered in Switzerland, is the largest watch company in the world, encompassing a diverse portfolio of timepiece brands. As an employer, Swatch fosters a dynamic and inclusive work environment, encouraging creativity and growth among its employees.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and train sales staff, fostering a collaborative team environment.
4. Monitor inventory levels and manage stock replenishment.
5. Implement visual merchandising strategies to enhance store presentation.
6. Analyze sales performance and contribute to achieving sales targets.
7. Handle customer inquiries and resolve issues promptly.

1. Previous experience in retail management or supervisory role.
2. Strong leadership and team management abilities.
3. Proficiency in inventory management and merchandising.
4. Excellent communication and interpersonal skills.

1. Customer service excellence
2. Team leadership
3. Sales analysis
4. Problem-solving
5. Merchandising

A minimum of 2 years in a retail management or supervisory position, preferably within the luxury or fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch promotes a vibrant and inclusive culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while working towards common goals in a supportive environment.