Swatch Assistant Store Manager

Wallisellen • Switzerland

Wednesday, January 8, 2025

Swatch, a prominent Swiss watch manufacturer, is renowned globally for its innovative designs and commitment to quality. As part of the Swatch Group, a leader in the luxury watch industry, Swatch offers a dynamic and international working environment where employees are encouraged to contribute to the brand's continued success and innovation.

1. Support the Store Manager in leading and managing the team.
2. Act as the Deputy Store Manager in the absence of the Store Manager.
3. Drive sales and ensure customer acquisition and retention.
4. Ensure the organization and smooth operation of the store alongside the Store Manager.
5. Lead by example in service and customer care.
6. Achieve sales goals and promote cross-selling.
7. Maintain optimal store appearance and product presentation.
8. Manage administrative tasks in the absence of the Store Manager.
9. Organize and conduct training for new employees.
10. Delegate tasks and organize the working day efficiently.
11. Collaborate with the Store Manager to forward important business information.
12. Represent the brand and ensure adherence to brand policies.

1. Education in retail sales or as a sales coordinator with commercial skills.
2. Experience in sales and leadership within a retail environment.
3. Customer-oriented with a friendly demeanor.
4. Proficient in sales strategy and numbers-oriented.
5. Experience in public relations and marketing activities.

1. Leadership and team management.
2. Strong sales and customer service skills.
3. Excellent communication and organizational skills.
4. Proficiency in German/Swiss German and English.
5. Additional language skills are advantageous.

Experience in sales and leadership of a retail store or as an assistant store manager is required.

Education in retail sales or as a sales coordinator is preferred.

Benefits include working within an international and dynamic team, personnel discounts on Swatch Group products, opportunities for development and training, and contributions to health insurance costs.

Swatch fosters a culture of innovation and progress, encouraging employees to take professional responsibility and contribute to the brand's success. The workplace is diverse and dynamic, providing opportunities for growth and collaboration.