Swatch Assistant Store Manager

Burnaby • Canada

Monday, September 8, 2025

Swatch, a distinguished member of the Swatch Group, is renowned for its innovative approach to watchmaking and commitment to quality. As a global leader in the luxury watch industry, the Swatch Group offers a dynamic and inspiring work environment, fostering creativity and excellence across its diverse portfolio of brands.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and train store staff to maintain high performance standards.
4. Monitor inventory levels and manage stock replenishment.
5. Implement visual merchandising strategies to enhance store presentation.
6. Support sales initiatives and promotional activities.
7. Handle customer inquiries and resolve complaints efficiently.

1. Proven experience in retail management or similar role.
2. Strong leadership and organizational skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and merchandising.

1. Leadership
2. Customer Service
3. Inventory Management
4. Visual Merchandising
5. Sales Techniques

Minimum of 2 years in a retail management position, preferably within the luxury or fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters a culture of innovation and inclusivity, where employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The work environment is collaborative, with a strong emphasis on professional growth and development.