Swatch Assistant Store Manager

Burnaby • Canada

Thursday, August 7, 2025

Swatch, part of The Swatch Group, is a globally recognized leader in the watchmaking industry, renowned for its innovative designs and commitment to quality. As an employer, Swatch offers a dynamic and creative work environment that fosters professional growth and development. The Swatch Group, headquartered in Switzerland, encompasses a diverse portfolio of watch brands, providing employees with unique opportunities to engage with a wide range of products and markets.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Support the achievement of sales targets and profitability goals.
4. Oversee inventory management and stock control.
5. Train, supervise, and motivate store staff.
6. Maintain visual merchandising standards.
7. Handle customer inquiries and resolve complaints efficiently.

1. Previous experience in retail management or a similar role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in inventory management and sales reporting.

1. Customer service excellence
2. Leadership and team management
3. Sales and performance analysis
4. Inventory management
5. Problem-solving and conflict resolution

A minimum of 2 years in a retail management role, preferably within the luxury or fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, comprehensive health benefits, employee discounts, and opportunities for career advancement within a global company.

Swatch fosters an inclusive and innovative culture that encourages creativity and collaboration. Employees are valued for their unique contributions and are empowered to develop their skills and advance their careers within a supportive and dynamic environment.