Swatch Assistant Store Manager

Berlin • Germany

Monday, May 12, 2025

Swatch, a renowned brand within the Swatch Group, offers a dynamic and innovative work environment. The Swatch Group is a global leader in the watchmaking industry, known for its commitment to quality and creativity. As an employer, Swatch provides opportunities for career growth and development within a vibrant and collaborative atmosphere.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Support in achieving sales targets and store profitability.
4. Maintain store presentation and ensure compliance with brand standards.
5. Train and develop store staff to enhance performance and efficiency.
6. Handle customer inquiries and resolve complaints in a professional manner.

1. Previous experience in retail management or a similar role.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in German and English.
5. Familiarity with retail management software and tools.

1. Customer service excellence
2. Leadership and team management
3. Sales and target achievement
4. Problem-solving and conflict resolution
5. Bilingual communication

A minimum of 2 years in a retail management or supervisory role is required.

A degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, employee discounts, and opportunities for professional development.

Swatch fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively towards common goals. The company values diversity and inclusivity, creating a welcoming environment for all.