Swatch Assistant Store Manager

Bergamo • Italy

Wednesday, November 26, 2025

Swatch, a renowned brand under The Swatch Group, is celebrated for its innovation and design in the watchmaking industry. As part of The Swatch Group, a leading global conglomerate in the luxury and consumer goods sector, Swatch offers a dynamic and creative work environment dedicated to excellence and craftsmanship.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Supervise and motivate the sales team to meet sales targets.
4. Manage inventory and ensure stock levels are maintained.
5. Implement visual merchandising standards to enhance store presentation.
6. Handle customer inquiries and resolve complaints efficiently.
7. Support in training and development of new staff members.

1. Previous experience in retail management or supervisory roles.
2. Strong understanding of sales principles and customer service practices.
3. Proficiency in store management software and Microsoft Office Suite.

1. Excellent leadership and organizational skills.
2. Strong communication and interpersonal abilities.
3. Ability to analyze sales metrics and generate reports.
4. Proficiency in Italian and English.

A minimum of 2 years in a retail management or supervisory position is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, performance-based bonuses, employee discounts, and opportunities for career advancement within The Swatch Group.

Swatch fosters a culture of creativity, innovation, and collaboration, encouraging employees to contribute their unique perspectives and skills. The company values diversity and inclusivity, providing a supportive environment where talent can thrive.