Sephora Visual Merchandising Operations Manager

Sydney • Australia

Wednesday, September 24, 2025

Sephora, a distinguished member of the LVMH family, is a global leader in beauty retail, renowned for its innovation and entrepreneurial spirit. Since 1969, Sephora has been empowering individuals through the transformative power of beauty. With a robust presence in Australia and New Zealand, including approximately 35 stores and a dynamic online platform, Sephora continues to expand its footprint. The brand is committed to excellence and offers a diverse range of career opportunities, fostering a vibrant and inclusive work environment.

1. Collaborate with cross-functional teams to develop and lead category operations strategies for omni-channel brand activations.
2. Partner with the Category Management team on space and animation negotiations to ensure consistency and productivity.
3. Oversee floor plan and planogram outputs, visual merchandising, and animation outputs.
4. Lead cross-functional collaboration to develop and execute space, visual merchandising, and animation strategies.
5. Drive omni-channel brand activations and operational plans for in-store programs, new store openings, and renovations across ANZ.
6. Manage bi-annual floorplan updates, coordinating with suppliers and store teams for effective rollout.
7. Oversee a team of 4 direct reports, including performance management, succession planning, and talent development.
8. Set and execute VM and animation plans in alignment with category strategies to elevate in-store experience and drive sales.
9. Own end-to-end planning and execution of fixture updates and visual activations.
10. Support new store openings through fixture planning, artwork coordination, and VM training.
11. Develop and implement innovative space planning strategies to optimize productivity and customer experience.
12. Lead planogram management to ensure optimal product placement and customer assortment across all categories.
13. Manage the visual merchandising budget in partnership with Finance, ensuring strategic allocation of resources.

1. 5+ years of experience in category operations, visual merchandising, brand partnerships, or related fields.
2. Proven ability to build and maintain strong relationships with internal and external stakeholders.
3. Success in developing and executing category operations strategies and omni-channel activations.
4. Experience in managing store operations, including new store openings and renovations.
5. Expertise in negotiating space and animation support with Category Management and cross-functional teams.
6. Strong leadership track record, with experience mentoring teams and driving a collaborative, high-performance culture.

1. Strong multitasking and organizational capabilities.
2. Ability to thrive in fast-paced environments.
3. Creative problem-solving and strategic thinking.
4. Excellent communication and negotiation skills.
5. Proficiency in visual merchandising and space planning tools.

Minimum of 5 years in category operations, visual merchandising, or related fields.

Sephora offers a comprehensive benefits package including opportunities for personal development in Australia and New Zealand, access to a global network of luxury brands, gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, discounted gym memberships, 24/7 mental health well-being programs, life insurance, and a unique online learning platform.

Sephora fosters a culture of empowerment, exploration, and inclusivity, driven by a passion for beauty and innovation. The workplace is vibrant and dynamic, offering employees the opportunity to make a significant impact while being part of a global leader in beauty retail. Sephora celebrates diversity and is committed to creating an inclusive environment for all employees.