Sephora Vice President of Digital Commerce
Sephora, a distinguished brand under the LVMH luxury conglomerate, is renowned for its innovative approach to beauty retail. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment where creativity and diversity are celebrated. With a robust presence in the Asia-Pacific region, Sephora continues to expand its omni-channel business, offering unparalleled opportunities for professional growth and development.
- Develop and execute a comprehensive digital commerce strategy to drive sales growth and profitability.
- Lead market-specific digital strategies focusing on mobile app growth, digital commerce experience, and omni-channel integration.
- Ensure operational excellence in customer service delivery and digital touchpoints.
- Collaborate cross-functionally to integrate digital commerce into the broader omni-channel vision.
- Strengthen Sephora's brand equity through innovative digital solutions and customer-first approaches.
- Bachelor's degree in a relevant commercial field; MBA preferred.
- Proven experience in senior leadership roles within digital commerce or related industries.
- Strong track record of developing and executing digital strategies with measurable growth outcomes.
- Exceptional analytical, decision-making, and communication skills.
- In-depth understanding of digital engagement, e-commerce operations, and customer service processes.
- Ability to lead and motivate a diverse team in a matrix organization.
Proven experience in senior leadership roles within digital commerce, e-commerce, or related industries, with a strong track record in strategy development and execution.
Bachelor's degree in a commercial field; MBA is an asset.
Sephora offers a vibrant work environment with opportunities for learning and career development, supported by personalized career plans. Employees enjoy working with talented teams and leaders, and benefit from the inclusive and inspiring culture that Sephora champions.
Sephora's culture is defined by its commitment to inspiration, inclusion, and innovation. As part of the LVMH family, Sephora embraces a global impact while fostering an environment where creativity and diversity thrive. Employees are encouraged to unleash their creativity and be their authentic selves, contributing to the brand's disruptive spirit and visionary future in beauty.