Sephora Team Lead

Winnipeg • Canada

Wednesday, March 26, 2025

Sephora, a leading beauty retailer under the LVMH Moët Hennessy Louis Vuitton umbrella, is renowned for its curated selection of high-quality cosmetics, skincare, and fragrance products. As part of a global luxury conglomerate, Sephora offers its employees unparalleled opportunities for growth and development within the beauty industry.

1. Oversee a designated 'World' such as Client Experience, Beauty Services, or Operations, ensuring adherence to Sephora standards.
2. Drive sales and services at the Beauty, Skin, and Fragrance Studio by executing Sephora’s selling model, 'Get, Give, Teach.'
3. Ensure Services Coordinators are trained to manage the Studio effectively and drive daily services.
4. Facilitate Sephora training sessions and partner with in-store experts for product and brand training.
5. Participate in the selection, training, and certification of SUBC Facilitators and coaches.
6. Act as the Director in Charge (DIC) within the store, engaging with clients and staff.
7. Lead store operations, ensuring all processes are completed per company standards.
8. Manage store inventory, including shipping, receiving, and cycle counting.
9. Oversee visual merchandising to maintain company standards.
10. Supervise in-house and third-party cleaning crews, providing feedback and coaching as necessary.

1. 1 to 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Strong client service skills.
2. Effective time management and problem-solving abilities.
3. Proven ability to manage multiple tasks and changing priorities.
4. Flexible availability during peak retail hours, including nights, weekends, and holidays.

1 to 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks, including discounts, gratis, exclusive brand events, and extensive training opportunities to support career advancement.

Sephora fosters a dynamic and inclusive work environment, emphasizing passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative. Employees are encouraged to engage with clients and colleagues, contributing to a vibrant and collaborative workplace.