Sephora Team Lead, Store Services

Montreal • Canada

Tuesday, October 14, 2025

Sephora, a leader in the global beauty retail industry, operates under the umbrella of the LVMH Group, a conglomerate renowned for its prestigious luxury brands. Sephora is celebrated for its innovative approach to beauty retail, offering a diverse range of products and exceptional customer service.

1. Support all areas of the sales floor, ensuring exceptional customer service and adherence to Sephora's sales model.
2. Monitor store revenue and opportunities, ensuring team members meet sales targets.
3. Maintain visual merchandising standards and support operational teams in executing merchandising concepts.
4. Act as a duty manager, collaborating with team members and engaging with customers.
5. Demonstrate strong business acumen, understanding store revenue and commercial opportunities.
6. Participate in the interview process for potential team members.
7. Foster team engagement by embodying Sephora's values of customer passion, innovation, expertise, work-life balance, respect, teamwork, and initiative.

1. 1 to 3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.

1. Proven ability to influence peers and provide feedback.
2. Strong customer service skills.
3. Effective time management and problem-solving abilities.

Minimum 3 years of relevant experience in a similar retail environment.

Employees enjoy discounts, complimentary products, exclusive brand events, and extensive training for career development.

Sephora fosters a dynamic and inclusive work environment, encouraging innovation and collaboration among its team members. The company values work-life balance and is committed to the personal and professional growth of its employees.